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Re: **Loose intake butterfly screws**
While the result for Brett is not what he, or the rest of us, would have preferred, I think on balance that the compromise reached is not too bad and would be acceptable to me in that situation. After all, he has two years in which to find out if there are any repercussions or not and has protection should there prove to be a problem.
Full marks to Jalal for his hard work and effort, without that we would all be in trouble. However, it is a terrible shame that Brett, and others with problems, have to go through all the agony,distress, costs and family upset before reaching finalisation of these issues.
In regard to the rest of us, there is some reassurance of future protection but not without the risk of having to battle should the worst happen.
I think I will pay to have the check carried out. Can't do without my sleep at my age!
---
John,
From Orange NSW.
My rides are:
2002 TI Auto (Series 1) in Twilight, and
2007 Maxima in Bright Silver
Member number: X165
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19/Apr/2007, 10:47 am
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Re: **Loose intake butterfly screws**
Good work Jalal.
But a poor response from Nissan. I for one am not happy with the knowledge that there is the chance that the engine in my X-Trail could fail due to a known problem. This is a design fault, and there is no way of knowing when a failure will occur.
It is evident that Nissan are accepting responsibility for the problem, and the need for them to carry out repairs "in or out of warranty". My issue with this approach is that the potential failure will exist forever, and there is no way of knowing when it might happen.
Does Nissan also accept their responsiblity to recompense me for any inconvience and expense that I will incur when the failure happens? For all owners of this vehicle - for it's entire life?
As I stated previously, the cost to remedy this problem does not seem great ($300). Since this is the case I would gladly contribute toward the cost of this modification to achieve peace of mind in the future.
Nissan should provide us with the opportunity to help them to help us.
That would build a healthy relationship, and restore the goodwill that their handling (to date) of this poor design has damaged.
Regards,
RJ
Last edited by RJ5023, 19/Apr/2007, 11:01 am
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19/Apr/2007, 10:56 am
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Re: **Loose intake butterfly screws**
Hi Again, Contacted my local Nissan Dealer { Lakeside Nissan } in Adelaide a week ago and asked did they know of this problem,answer NO. They placed a query on the Nissan dealer forum and got a reply for me to ring Nissan customer relations. I rang them a few days ago and they denied any problem,{will check with engineering and get back to you } I have not had any reply. I am going to replace the screws with the current type myself. Can anyone tell me what the Butterfly shaft, Butterflies and the Screws are made from. My Exey is coming up to 100000km and is 3mths out of warranty so I dont want to rake any chances.
Last edited by jalalski, 19/Apr/2007, 11:40 am
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19/Apr/2007, 11:19 am
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Re: **Loose intake butterfly screws**
Now that an official word has been received that although Nissan Australia will process claims both IN & OUT of warranty but not have an official recall, I am wondering if some of our minds could be calmed by now trying to determine if there is a particular event like style of driving which might cause these screws to loosen ?
There are many members here with between 60,000kms and 100,000kms without this problem or symptoms so something must be a trigger for it.
These butterfly valves are part of the VIAS (Variable Intake System) and only open when engine rpm increase to 5000 or greater. If an engine only did sedate driving would the fact that the butterfly valves did not move help this problem from not occuring ?
I would like to know from Brett, Debdorro and anyone else who has had this problem if they have had their Xtrail rev out to 5000rpm or greater and how often. We might be able to help Nissan and ourselves to determine a major cause.
Also, can Nissan let us know what testing they have done to determine they needed to add the washers to the butterfly valves in the new engines ?
--- 
Kev X450(c)
2003 Titanium Ti Luxury Series 1 |
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19/Apr/2007, 11:56 am
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Re: **Loose intake butterfly screws**
I would like to know, as my car is still within the warranty period, what complication this would cause if I was to have the correction done outside of Nissan or by a Nissan dealership for that matter.
Would this affect the warranty should anything else fail within that section of the motor in the future??????????? 8(
Jalal, is this something you might be able to find out from N.A head office?
--- Jamie - X112(c)
Black 2005, Auto ST-X, (Series 2)
Black Thunda is the name, splashin' around is the game!
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19/Apr/2007, 12:33 pm
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Re: **Loose intake butterfly screws**
The replacement of the butterfly plates AND screws MUST be carried-out by an authorised Nissan Dealership using Genuine Nissan Parts (i.e. the new butterfly plates and new screws) to avoid ANY warranty claim denial in the future and to ensure that service is recorded in the Nissan database.
DIY type of installations of these screws will NOT be covered by Nissan at all, if the engine develops a problem later and it is proven that the butterfly plates and screws were replaced outside of the authorised Nissan Dealerships.
For cars that are still under the warranty period and requring the change to the butterfly plates and screws at the request of the owner, the dealer will be required to get approval from Nissan Australia before carrying out this service, even if the owner decides to pay for it.
Last edited by jalalski, 19/Apr/2007, 12:46 pm
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19/Apr/2007, 12:44 pm
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Re: **Loose intake butterfly screws**
I have this morning contacted all the nissan dealers in the Adelaide area and they know nothing of this problem or so they told me. Also these screws and butterfly plates are not available as individual items the parts listings has only a complete manifold assembly. By the sounds of it you cant upgrade to the later screws and washers.
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19/Apr/2007, 1:45 pm
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Re: **Loose intake butterfly screws**
I have just emailed the Service Department of Highway Nissan Wooloongabba to get them to arrange approval from N.A to have this issue fixed (at my expense, of course) as I do not wish to get caught out and get stuck on the side of the road somewhere.
Some may say, just wait until it does and get it dealt with, 'it might never even happen'. But what if it does and I get the same treatment Brett did and just get the engine fixed, not replaced. I don't know enough about engines to know they have done the right thing and all will work fine.
Small price to pay for peace of mind.
I think now might be the right time to get a collective group response to N.A and now maybe the media should get involved?????????
Jalal has done a sensational job trying his hardest to get a fair resolution but has been fobbed off.
Have we as a group reached our limits of what we can do?
Any suggestions anybody. I don't mean to go off half ****ed or anything but rather, we need a hard, precise and calculated response to what is an obvious lack of customer service and respect.8(
--- Jamie - X112(c)
Black 2005, Auto ST-X, (Series 2)
Black Thunda is the name, splashin' around is the game!
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19/Apr/2007, 1:48 pm
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